“Play and Win” Promotion - Terms and Conditions

Organizing Entity:  MTN Nigeria

The Organizer reserves the right to cancel or amend the Promotion and these Terms and Conditions at any time. Any changes will be posted online at the Organizer’s website.

1. Service Description

   1. MTN Nigeria (the Organizer) and Rembrandt Global Services (the Provider) will launch a new SMS and web-based Game (the Promotion) exclusively for the Organizer’s customers. The Promotion gives the Organizer’s customers the opportunity to participate in draws for various prizes.

   2. The Promotion will be based on a Premium subscription (daily subscription cost NGN 100/day) after one day of Free trial, which will enable the participant to play with:

• An SMS based Premium Trivia Game, consisting in a set of 5 questions and answers about general topics the subscriber will be invited to reply to, and
• A WAP/WEB based Games Portal (Promo 2.0), providing the end user with the possibility to play a set of premium games (the Premium Games).   

  1. Game portal will be organized in four (4) Levels: Newbie, Skilled, Pro, and Guru.

  2. The Level to which users will be assigned at a specific point in time will be defined by the number of points they will have reached according to the following schema:

• Level 1 (Newbie): 0 - 1,000 points
• Level 2 (Skilled): 1,001 - 5,000 points
• Level 3 (Pro): 5,001 - 10,000 points
• Level 4 (Guru): 10,001+ points

  1. Participants will be invited to play the Service to earn more points and increase their chances to win prizes.

  2. Upon successful daily charge, Participants will be provided with a:

• Charging confirmation message, confirming the entry accrual due to successful charge, and containing the hyperlink to access the Game Portal, and
• Daily SMS query, by replying to which end users will trigger the SMS trivia game start.

1. Registration and Cancellation

2. To register and become a Promotion Participant, end users will be required to send an SMS with a valid registration keyword (e.g., OK, YES, GO) to the short code 30807, or dial the USSD code *30807#, or confirming the willingness to participate by replying [OK] to the SAT Push advertising messages.
3. Additional registration requests might be added from time to time during the Promotion duration at sole discretion to the Organizer.   
4. Participants will be able to cancel their subscription at any time during the duration of the Promotion, by sending a free-of-charge SMS with the keyword STOP to the short code 30807.
5. Participants will also be able to cancel their subscription by calling MTN Call Center on 180 and ask for unsubscription.
6. Participants’ subscription might be also canceled at the sole discretion of the Organizer in the event a clear expression of non-interest in participating to the promotion will be demonstrated via SMS communication (e.g., the Participant will send an MO message like “I do not want to participate”).
7. In case of repeated unsuccessful charges, at the sole discretion of the Organizer, Participants might be removed from the Promotion. 
8. Participants who canceled their subscription can re-register at any given point in time during the Promotion by sending the defined registration keyword(s) to the dedicated short code, or by any other valid registration flow.
9. The Organizer reserves the right to prevent the access to the Promotion to specific subsets of the customer base.

10. Subscription Charges

• The daily subscription charge will be NGN 100/day (incl. Tax) after one free day of trial. Every day after the free trial, Participants will be charged via the daily billing cycle that runs while a subscription will be active. 
• The Organizer may offer the Premium subscription at its sole discretion from time to time at a discounted rate. 
• All SMS interactions Participants will have with the Service will be free of charge.
• All web sessions users using the game portal will be charged according to the standard rates.
• For every successful charge, Participants will be awarded with one (1) Credit (the Credit). Each Credit will make Participants eligible to play 1 session in the Game Portal (the Session) within the specific day.
• Each Session will allow Participants to play the Games enabled by the specific Level. 

1. Promotion Duration

2. The Promotion will have a duration of 90 days. The start date will be on 11th September 2022 local time and the end date will be on 9th December 2022 (the Promotional Period).
3. The Organizer will reserve the right to shift the start and end date by one or more weeks.
4. The Organizer will reserve the right to extend the Promotion Duration by updating the Terms and Conditions.

5. Rewarding Schema

The following table summarizes the criteria according to which Prizes that will be awarded:

• The Prize Title reports the corresponding indicative economic value of the Prize.
• The Organizer will reserve the right to change the rewards during potential Extensions of the Promotion.
• Monthly Prizes Period will be defined as 30 days period, starting from 00:00:00 of the Promotion Day launch. Thus, Monthly Period #1 will last from 00:00:00 of Promotion Day #1 and will terminate at 23:59:59 of Day #30 of the Promotional Period.
• For every correct answer Participant will send as a response to a question, the Participant will receive 50 points.
• For every incorrect answer Participant will send as a response to a question, the Participant will receive 10 points.
• For every invalid answer Participants will send as a response to a question, the Participant will receive 0 points.
• For every first subscription, Participants will collect 100 points.
• For every successful charge, Participants will collect 100 points.
• Points are cumulative across Prize Periods.
• Prizes must be accepted as awarded, cannot be exchanged for other prizes or cash different from the ones provided within the Prize Pool, and may not be transferred or exchanged.
• Prizes will be delivered within 180 days from the moment of the winner announcement.

1. Eligibility Rules

• The Promotion will be open to residents of Nigeria that are subscribers of the Organizer, excluding all employees, representatives and agents of the Organizer, their respective parents and/or affiliated companies, contest suppliers, and those with whom any of the foregoing are domiciled. 
• The person that owns the SIM card or has express authorization from the SIM card’s owner to use it is considered the Participant, regardless of the actual user of the phone.
• To be eligible for Prizes, a user needs to have collected at least 1 point during the corresponding Prize Period.

1. Winner selection, notification, and prize forfeiture

• Prizes will be assigned randomly as depicted in section 5 above.

• There will be 10 runner ups, and the next winner will be entitled to become the winner in the event the winner did not comply with all the eligibility criteria.

• Every winner will be contacted by the Organizer on the mobile phone number s/he will use to participate in the Promotion. The Organizer will attempt to contact the winner at least 3 times a day over a period of 3 days, between the hours of 9am and 8pm. If the winner cannot be contacted during this period, s/he will be disqualified and forfeit the prize and the Organizer will attempt to contact the next runner up.

• The winner will be required to provide proof of eligibility and sign a prize acceptance form (as requested by the Organizer) before prizes will be collected. If the winner fails to provide sufficient proof within that period, s/he will be disqualified and forfeit the prize and the next runner up will be contacted.

• If a winner fails to redeem his/her prize within 6 months from the date of contact, the first substitute will be selected to claim the prize.

• If the winner and all runners-up will forfeit the prize, the prize will be deemed unclaimed and will remain at the disposal of the Organizer.

• By accepting a prize, a winner will consent to the use of his/her first name, initial of the last name, city of residence, photograph and likeness in any promotional material produced by the Organizer. Such use will not entitle the winner to any further compensation.

• Each Participant (physical person or MSISDN) will be entitled to receive multiple prizes per prize category.

• Any expenses not explicitly indicated as part of the prize, including but not limited to insurance, travel expenses, accommodation, license fees or taxes, will be under the winner's responsibility.

• The age limit for participation in the Promotion is 18 years. 

1. Abuse and disqualification

Participants will not be allowed to use machines that automatically send SMS messages or automate/facilitate the answer/gaming process, or any other alternative of sending SMS messages, other than the mobile phone (this prohibits the use of any GSM modems attached to a computer or mobile phones attached to a computer). The Organizer will reserve the right to disqualify any Participant under the suspicion of breaking this obligation.

Organizer’s responsibility will be strictly limited in giving the Prizes. The Organizer cannot be held responsible for any delay or impossibility of sending or receiving SMS messages because of a technical problem. All the SMS messages will be considered received by the Organizer when they will be registered in the Promotion’s IT system and not when they will be sent by the Participant. All the SMS messages will be considered received by the Participant at the moment they will be sent from the Promotion’s IT system. Participants recognize and accept that the journal of the informatics system of the Promotion’s IT System will be the proof of the date, hour, minute and second of their receiving/ sending each SMS message.

By participating in the Promotion, the Participants expressly agree that personal data which they supply shall be processed by the Organizer for the purposes of executing the Promotion and for the purpose of publicizing the Promotion and the Organizer. It is hereby specified that the Organizer guarantees that publicity, entailing the sharing with third parties of personal data supplied as a result of participation in the Promotion, (including through television, the press, leaflets and other means and formats of communication) shall be made only with respect to the winners of the Prizes and will only indicate the given names and surnames of the winners, the location of their place of residence, their images and voices (contained in photographic records, audio, video and other types of records, made with the purposes of publicity connected to the Promotion).  The winning Participants give, through their participation in the Promotion, express consent for the use of this data in formats herein defined. Following the termination of the Promotion, the personal data will be destroyed.

In accordance with local laws and regulations, the Organizer respects the privacy of Participants of this Promotion, by which it is committed to the use of technology in a transparent form and in strict observance of the rights, freedom and guarantees of the citizens and by the reservation of the intimacy of their private and family life. The personal data collected within the scope of this Promotion will only be used for the purposes of the Promotion and will be treated as private and confidential. It shall not be disclosed to other individuals or organizations, except in the event of legislation to the contrary or where the Participants themselves authorize such. The data will be stored on servers with access controlled on a need-to-know basis and limited by passwords.